The Jackson Municipal Utility Authority has turned a program that educates residents about their service line responsibilities and provides repair assistance into a grant funding resource that benefits the entire community. Jackson MUA has partnered with HomeServe for nine years to offer water and sewer line warranties to residents. The partnership also provides educational materials on residents’ responsibilities to maintain private-side service lines. Jackson MUA cited HomeServe’s partnerships with other providers and high customer satisfaction in making
the decision. “One of our concerns was we didn’t want to make money on this program,” David Harpell, MUA executive director. “We were doing this for the residents’ benefit.”
Using Grant Funding for GoodWhile royalties wouldn’t have a huge impact on the authority’s bottom line, that grant funding could have a rather large one on nonprofits. As part of the partnership, HomeServe makes grant funding available to charitable organizations in Jackson Township or serving residents. Preference given to those charities serving
supporting those suffering from serious illness. Along those guidelines, the MUA recently distributed $7,800 in grant funding. Grants went to the Jackson Township Veteran’s Memorial Garden, Jackson Women of Today Food Pantry, Inches of Hope Children’s Cancer Foundation, Adopt a Senior Program, Bread from Heaven Café and the James Volpe Foundation.
Thousands Donated to Good Causes
The grant funding program benefited Jackson Relay for Life, Jackson Memorial Band Parents, Jackson First Aid Squad, Jackson Veterans of Foreign Wars Post 4703 and Cub Scout Pack 204. Aid was awarded to Jackson Diamond Baseball Club, Jackson Liberty High School Cheerleading and Jackson Memorial High School Football Parents Club. The Jackson Township Firefighters Mutual Benevolent Association and the Jackson Township High School Scholarship Fund Inc. also received grant funding. Nearly $75,000 in grant funding has been distributed to organizations serving the Jackson Township area
and residents. In addition, Jackson MUA has set aside more than $2,000 for bill assistance through the partnership this year. To make the grant funding process completely transparent, the authority has created a committee to review applications that meet the qualifications, which can be found on the authority’s website. Charities that assist those with economic disadvantages, the underprivileged and military members are preferred, as are those with volunteer staff.
NLC Service Line Warranty Program by HomeServe partners with municipalities to educate homeowners and offer affordable protection against potentially costly service line repairs. The Program uses a network of local plumbers who have gone through background and drug screenings. The Program’s 500-seat call center is staffed 24/7/365 to answer claims calls and dispatch contractors to address homeowners’ emergencies. The Program is provided at no cost to cities, and partner cities can receive royalties based on participation. To find out how you can help your residents achieve peace of mind, contact us.