Utility Service Partners Blog

The Fallout From Service Line Failures

Water damage to a home, whether from a sewer backup or an interior plumbing problem, is not something to take lightly – and, in some cases, homeowners insurance won’t cover not only the plumbing, but the[…]

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NLC Service Line Warranty Program Helps Salt Lake Resident with Problem Sewer Line

Helen T. of Salt Lake City knew she needed to do something about her sewer line – it had gotten to the point that she had to have it cleaned out annually to clear it of roots.

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Older Homes Are Prone to Plumbing Problems

Old homes have unique charms, but they also may be hiding plumbing problems in their walls and floorboards.

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Imagine a Day Without Water 2018

It was 11 p.m. Sept. 14, and the Cape Fear Public Utility Authority had a problem, one that could be described as either as small as a 48-inch raw water pipe or as large as a hurricane. These two things, the[…]

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Utility Service Partners Gives Employees a Day Off to Help Kids Play

More than a dozen Utility Service Partners, a HomeServe company, employees joined more than 200 other local business people and Seneca Valley Schools pupils and volunteered their time to help re-build an[…]

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Three Environmental Factors that Cause Service Lines to Fail

Are your residents aware of their responsibility to maintain their water and sewer service lines?

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Conservation: Partnering With Ratepayers to Reduce Costs

Potable water is valuable and requires time, labor and resources to produce and deliver to ratepayers, and water utilities are expected to maintain a constant, clean supply with aging infrastructure and[…]

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Water Theft: Leaks Aren’t the Only Way to Lose

Providing clean, potable water to your residents isn’t an inexpensive or simple proposition, but many residents don’t understand the process – they turn on the tap, and they have water. Perhaps it’s the[…]

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Three Things Local Officials Should Know About Water Infrastructure

Originally published on the National League of Cities (NLC) CitiesSpeak blog. Today, local officials face a problem decades in the making: aging water infrastructure systems and the costs of repair and[…]

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How to Conserve Water When You're Losing It

Three percent of water on our planet is freshwater and only 1 percent is suitable for drinking, so it’s not difficult to see that water conservation is an important issue for the planet – and one that can[…]

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