Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000.
Originally published on the National League of Cities (NLC) CitiesSpeak blog. Infrastructure proponents were disappointed by the lack of details addressing the country’s aging infrastructure in President[…]
In a previous newsletter we introduced the idea of Six Pillars that must be addressed to reverse the dire state of America’s water infrastructure. The solution lies in leadership and a plan that addresses[…]
In conjunction with the announcement of our new Veteran’s Hiring Initiative at last November’s NLC City Summit in Los Angeles, Utility Service Partners, a HomeServe company, invited cities to submit photos[…]
It is no surprise to local leaders that federal and state spending on infrastructure has been dropping for years. However, cities are still faced with the issue of funding maintenance and rehabilitation –[…]
That our national infrastructure is in dire shape is no surprise to anyone – nearly ten years ago, the New York Times wrote an article warning of the then 240,000 estimated water main breaks occurring each[…]
It’s time to embrace the future of water infrastructure – and the foundation of that future is customer service.