Utility Service Partners Blog

Tight Budgets and Aging Infrastructure Require Creative Funding

It is no surprise to local leaders that federal and state spending on infrastructure has been dropping for years. However, cities are still faced with the issue of funding maintenance and rehabilitation –[…]

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Building a Stronger America With the EPA and You

President Trump is inviting local and state governments to “Build a Stronger America” through investment in infrastructure. The president’s plan is to spur $1.5 trillion in investment by distributing $200[…]

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Rebuilding Our Infrastructure is an Urgent Need Both Publicly and Privately

That our national infrastructure is in dire shape is no surprise to anyone – nearly ten years ago, the New York Times wrote an article warning of the then 240,000 estimated water main breaks occurring each[…]

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Easy Tips for Keeping Pipes From Freezing

After a mild start to winter, much of the country has been hit with the one-two punch of Winter Storms Harper and Indra and a combination of dropping temperatures and wind chill that resulted in single[…]

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Invest in Customer Service and Customers Will Invest in Their Utility

It’s time to embrace the future of water infrastructure – and the foundation of that future is customer service.

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Solutions to the Skilled Labor Gap

A combination of Baby Boomers reaching retirement age and lack of vocational programs for young adults has caused an unprecedented labor shortage in the skilled trades. HomeServe has launched a new program[…]

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The NLC Service Line Warranty Program: “Thanking those who served.”

One of my most enjoyable roles outside of my work as an author, speaker and advisor to the NLC Service Line Warranty Program is serving as an Ambassador, and now Ambassador Emeritus, for the Chief of the[…]

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The NLC Service Line Warranty Program: “Public-Private Partnerships”

A growing trend in local government is an increasing reliance on Public-Private Partnerships to fill critical needs in our cities and towns. Citizens are demanding new or expanded services and are not[…]

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The NLC Service Line Warranty Program: “A Helping Hand for Seniors”

In my work as an Advisor with the National League of Cities Service Line Warranty Program, one of the most rewarding parts of the job is meeting with senior citizens and hearing their stories about how the[…]

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The National League of Cities Service Line Warranty Program: “A Good Decision”

During my 27-year tenure as an elected Mayor and Councilmember, one of the best decisions I made was to support our city partnering with the National League of Cities Service Line Warranty Program. As an[…]

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